At Fire N Grill, we strive to provide quality food and excellent service. If there’s an issue with your order, we’re here to help!
Refund Conditions:
Incorrect or Damaged Orders: If your order is incorrect or damaged, please contact us within 10 minutes of receiving your order. We will either refund you in full or offer a replacement.
Food Quality Issues: If the food quality is not up to standard (e.g., undercooked or spoiled), contact us immediately for a refund or replacement.
Refund Process:
Refunds will be issued to the original payment method. Please allow 1-3 business days for the refund to process.
Non-refundable Orders:
We cannot offer refunds for orders placed in error or due to a change of mind after the order is prepared or delivered.
How to Request a Refund:
Contact us at +91-8178644806 or firengrill106@gmail.com with your order details and description of the issue.
Please note, we cannot accept returns on opened or partially consumed food for health and safety reasons.
Thank you for choosing Fire N Grill !